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  • Buying

    How does haat pricing work?

    The price on the product is the item price. Shipping, duties, and taxes are itemised at checkout, so the total you approve is the total you pay.

  • Buying

    How do I track my order?

    Sign in and open the order from your account, or use the tracking link in our shipping email.

  • Buying

    Do you ship to my country?

    haat ships to 75+ countries. The product page estimates your delivered total for your detected destination.

  • Buying

    What do the haat seller tiers mean?

    Sellers earn tiers — New, haat verified, Trade — based on order history and trust signals.

  • Buying

    What is a GI Tag?

    GI Tag means the Indian government has certified the product's regional origin — Banarasi silk, Kashmir pashmina, etc.

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Our team reads every ticket and replies within a business day. AI checks your question against the library first so you get a fast answer when one's already written.

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haat

India's marketplace, to the world.

A premium global marketplace for products made in India — every seller verified, every price clear, every story honest.

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