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How can we help?
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Buying
How does haat pricing work?
The price on the product is the item price. Shipping, duties, and taxes are itemised at checkout, so the total you approve is the total you pay.
Buying
How do I track my order?
Sign in and open the order from your account, or use the tracking link in our shipping email.
Buying
Do you ship to my country?
haat ships to 75+ countries. The product page estimates your delivered total for your detected destination.
Buying
What do the haat seller tiers mean?
Sellers earn tiers — New, haat verified, Trade — based on order history and trust signals.
Buying
What is a GI Tag?
GI Tag means the Indian government has certified the product's regional origin — Banarasi silk, Kashmir pashmina, etc.
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